Is your Service of the "common" variety? Or are you more "exotic" or "specialized." If you are practicing "common" service, you just might be leading your industry.

Here are 3 "common" Customer Service items to look at and emulate.

Are you part of the "Common Sense" mindset and approach to Customer Service? Do you find practical and pragmatic ways to service your Customers? This means finding solutions that work and can be implemented right away. This means thinking of the Customers "Best Interest" and then taking the right action to satisfy that "Best Interest." Are you on the lookout for roadblocks and barriers to common sense actions? Common sense approaches? Have you asked your Customers for their input? They are really your best tool to identifying common sense issues. And in many cases, more than happy to let you know what those are.

Are you using the best "Common Practices"? These are the standards of your particular industry, applied with intelligence, that produce sustainable and predictable results. Some common practices include; proper training, proper dress, sustained enthusiasm, answering the phone in 3-5 rings or less and any other practice that is accepted and expected by your Customers.

Do you use "Common Courtesy"? Please and Thank You and May I. Are you practicing "common" courteous actions that include offering to show someone rather than point, picking up trash that blows onto your work area or place of business, listening and taking notes when needed and smiling, that needed smile, that ever present smile, that says everything about you and your business.

Being "common" isn't so bad. It's trying to be "exotic" or "specialized" when you don't need to that creates problems.