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Choose A More Productive Way to Procrastinate! by Dr. Gary S. Goodman

I’m fairly confident that procrastination, the tendency to put off doing important things, is universal.

If Margaret Mead, the famed anthropologist, had sought out data confirming this trait, she would have found plenty, even among remote tribal communities.

Happily, there is a better way of overcoming the temptation to procrastinate than by engaging in compulsive list making and self-downing.

I’ve found that WRITING ARTICLES is an excellent substitute for doing more important things, such as prospecting for fresh business and reducing that always ugly stack of bills.

In fact, you guessed it, I’m writing this article because I’m procrastinating, but I don’t want to utterly fritter away my time. You could force me to admit that writing articles is actually very productive and quite a high and noble use of my talents, but it isn’t Job #1, as the Ford people might say.

I should be doing something else, and I know it.

But knowing myself, I also recognize that being in a proper state of mind is necessary to accomplishing nearly anything.

I could get on the phone and hustle for business, but in my current mood, I’d probably turn-off my prospects. Likewise, if I attacked the bill stack, I’d brood too much about balancing the books, a common habit.

So, I’m settling for presenting this article to you in the firm belief that I’ll feel such a surge of satisfaction in publishing it that I’ll happily hop over to those less fetching activities.

And if I’m wrong, well, you’ll probably have to put up with another article from yours, truly.

Dr. Gary S. Goodman is a top trainer, conference and convention speaker, and sales, customer service, and negotiation consultant. A frequent expert commentator on radio and TV, he is also the best-selling author of 12 books, more than 1,000 articles and several popular audio and video programs. His seminars are sponsored internationally and he is a faculty member at more than 40 universities, including UC Berkeley and UCLA. Gary brings over two decades of sales, management and consulting experience to the table, with impressive academic credentials: A Ph.D. from USC, an MBA from the Peter F. Drucker School of Management, and a J.D. degree from Loyola Law School, his clients include several Fortune 1000 companies..

His web site is: http://www.customersatisfaction.com and he can be seen on CNBC at: http://www.cnbc.com/id/15840232?video=417455932# and reached at: gary@customersatisfaction.com His blogs include: YOUR CUSTOMER SERVICE SUCKS! at: http://yourcustomerservicesucks.blogspot.com


Other articles by Dr. Gary S. Goodman

Customer Service is FREE! - by Dr. Gary S. Goodman
A few years ago, Philip Crosby wrote a best-selling book, QUALITY IS FREE. Countering the perception that producing flawless products is costly, Crosby demonstrates that the savings achieved, especially in manufacturing, by doing something right the first time, and by avoiding recalls and repairs, is an effort that more than pays for itself. In the same spirit, I'm here to shout from the rooftops that CUSTOMER SERVICE IS FREE...

Scripts Are Essential, But You Need The Three T's to Bring Them to Life - by Dr. Gary S. Goodman

When I write scripts for customer service and for selling, I test them, tweak them here and there, and then I deploy them at my clients’ sites.

Minimally, it’s a systematic process of validation, and once my scripts have been

Sales Smarts 101 - Call Back All Hot Prospects Immediately! - by Dr. Gary S. Goodman

There is an auto consortium that offers some of the classiest names in any showroom: Porsche, Mercedes, Jaguar, and Rolls-Royce among them.

It can also boast a very poor batting average when it comes to earning my business, despite the

Cold Calling Is for Winners, Not Whiners - by Dr. Gary S. Goodman
Peter F. Drucker, management sage and my late professor, said: We don't succeed in areas we don't respect. Clearly, this pertains to dialing for dollars, don't you think? How many among us truly admire and respect cold calling?

You Can Still Sell Anything By Telephone! - by Dr. Gary S. Goodman

Butcher, baker, or software maker, we’re well into the new millennium and I’m here to tell you that you can STILL sell anything by telephone.

This seemed like a preposterous boast on my part when I titled my best-selling book,

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