In this article I will share some simple tips to help idiot proof your business. Regardless of whether you work with clients, customers, patients or employees or bosses, you need powerful communication skills.Part of powerful communication skills is strong ...

You can get an education, work hard, and dress for success, but without carefully cultivated 'people skills,' it's unlikely that you'll get very far in business…or in life for that matter! Professional success depends primarily on human relations skills, including effective communications. Many times, it is a superior skill in communication that propels careers, boosts productivity and ensures customer satisfaction....

If you work in a conflict-ridden situation, you know that it is not only uncomfortable, but it affects the performance of those involved. Conflict in the workplace is inevitable. The question becomes: how do you handle conflict?Do you shy ...

Effective communication the life blood of any successful organisation and yet so often it is overlooked. This article aims to provide some practical tips to encourage effective communication....

I remember Mr. Protzman at the little corner store thanking my mother for each shopping occurrence. He knew everyone in town. That’s not the case today; it’s not my mother’s world. The local store has far more competition now ...

You spend a huge chunk of your day sending and receiving emails. Popular, quick, and convenient, emails have revolutionized business communications. Here are 7 easy ways to improve your email's readability and ensure a faster response from ...

What missing ingredient keeps colleagues, workplace teams, committees and board from successfully reaching sound decisions that don't damage the working relationship? Genuine dialogue. This article tells you why....