If your organization is committed to achieving sustainable growth, conducting a comprehensive business risk survey can help you achieve your objective. Most companies and other types of organizations face many types of known and hidden risks. Some of the risks may be known to some...

Employee Surveys Gather Information for Strategic HR Planning and Action The most successful companies in any industry know that there is a strong connection between the "soft" aspects of business and the success of their company. Business leaders often say people are their organization's most...

Customer satisfaction surveys and employee satisfaction surveys identify customer requirements:  One of the best ways for companies in any industry to compete effectively, to increase customer satisfaction and earn customer loyalty is to provide outstanding quality products and services that are supported with exceptional customer...

Why Your Company Should Conduct an Employee Survey Now   The recession has driven profit at most large, mid-sized and small companies well below peak levels. Companies that have had success in boosting profit have done so by making significant reductions in staff levels. Few...

Why Employee Engagement and Employee Satisfaction are Really Important to Your Bottom Line:  Employee compensation is likely the number one or number two cost category at your organization. In a highly competitive world with continuous pressure on profit margins and the need to increase employee...

Is IT (Information Technology) helping to make your organization highly competitive and efficient, or is IT your company’s Achilles heel? Unfortunately, at many companies if you ask IT’s customers this question, the answer is “IT is our Achilles heel” or “we aren’t sure”. Most organizations...

Employee Satisfaction and Employee Engagement Matter to Companies – Here’s Why Employee satisfaction is a key driver of employee engagement, and employee engagement in turn is a key driver of customer satisfaction and loyalty, employee retention, productivity, sales, overall organizational performance and profit. Employee satisfaction...