Sales Based Answering Service

The face or should I say, voice of answering services has changed over the years. No longer are you limited to operators who robotically ask if they may take a message. Answering services today can help your business fill a variety of needs including appointment setting and order taking.

Even the home-based business person can take advantage of a sales based answering service. Imagine being still being able to go to your regular job, while a team of professionals answers questions and takes orders for your products and services. Your income can be increasing even while you sleep since the answering service is available 24 hours a day, 7 days a week.

These answering services will craft a phone answering protocol and sales script to your exact specifications. They will also have some basic product and order information available so that they may effectively service your clients. If a customer has an issue that can't be resolved by the operator, you have the option of allowing those calls to get routed straight to you. This is a service that will lend a new level of professionalism to your home-based business and allow you to enjoy multiple streams of income from home without the expense of hiring and training a staff.

In addition to increasing professionalism, other advantages to signing on with a sales based answering service are increasing your hours of operation, being able to handle a higher volume of customers, being able to take a vacation or sick day without the fear of losing business and feeling more like a true businessperson. As you know in the sales business, your attitude will affect the business you attract so why not make yourself feel as successful as you would like to be?

A great reason to use a sales based answering service is to avoid missed calls and answering machine hang-ups, because no matter how advanced technology gets it will never be able to replace human emotions. People want to be listened to by other people. They want to know someone cares. Your old answering machine or voicemail just can't do that for you.

The ability to ask a question to a live person will make calling your business much more pleasant and helpful to your customers and they will be much more likely to buy from you. Of course you could rent an office and hire a sales staff, but that is an expense that few home based businesses can afford. An answering service provides a much more affordable way of adding individual customer service to your home based sales business.

A new customer seeking information is very unlikely to leave a message and will often scan the yellow pages to the next number on the list when they hear the voicemail kick in. In the competitive market of today, nobody can afford to lose potential customers.

The advantages of using a sales based answering service to take orders for your home-based business are innumerable; fortunately for you the cost is very reasonable. This is small investment in your business that just makes sense.