SunTrust Mortgage Offers Services With Lots Of Smiles
Personal service is always a selling point to customers who count on their lender to be available to answer questions about a variety of financial options. When they are looking for a home loan, the level of personal service desired is always higher and SunTrust mortgage places a lot of its focus on caring for their customers, including those with home mortgages as well as those using their brokerage or financial services. With headquarters in Richmond, VA, SunTrust mortgage services are available in all 50 states.
Banking services include personal, business, corporate and institutional but the corporations SunTrust mortgage division also works with potential borrowers with less then perfect credit. Their risk assessment programs and forward-thinking planning on higher risk make SunTrust mortgage one of the borrowers with the least amount of defaulted loans in the mortgage industry.
When money is flowing freely into the real estate market, many consumers jumped on the home ownership bandwagon and with adjustable rate mortgages were able to buy a lot more house on their income. However, SunTrust mortgage offers many of their home loans on a fixed rate to better protect home buyers in the event that interest rates increase, taking the monthly payments with it into the stratosphere.
Buying A Home Through Reputable Mortgage Lender
Interests rates are only one aspect that money home buyers consider when they are looking for a lender for their home loan. The bank's reputation in honest dealings is more important to most than the rate. With a history of honest and open communications with its customers SunTrust mortgage has grown a reputation for helping customers in times of trouble and are not looking for way to improve only their bottom line.
Many of the SunTrust mortgage officers firmly believe that a home loan is the end of their business relationship with their customers and work to build their partnership by providing many other financial options to help their customers meet their future needs and goals. While some motivation for exceptional customer service may be in protecting its investment, they do look at their customers as an investment into the bank's future.
Whether their customers have a small personal checking account or small savings account, SunTrust mortgage wants to insure the needs of their customers are met. They understand that one day that customer may be looking for a home mortgage or other financial service and want them to remember SunTrust mortgage as the bank that treated them with respect as a customer not based on the size of their portfolio.
