Checklist For Choosing Your Wireless Internet Service Provider
WiFi (wireless fidelity) is a relatively new technology with relatively new companies acting as wireless internet service providers. Although it is technically possible to access WiFi without the use of a wireless internet service provider, this is illegal. It's just like with cable - illegal access can land you in jail. Considering how inexpensive wireless technology is in comparison to cable, phone lines or other utility bills, a wireless internet service provider is worth paying for. But how do you choose? By running your potential candidate through this checklist, of course!
Is It Available In Your Area?
This might seem like an obvious first point to check out, but it is surprisingly overlooked by many potential customers. Some areas of the country, not to mention the world, will have only one wireless internet service provider covering that area. Since WiFi is becoming the norm rather than the exception, many companies are emerging to cover this need of giving customers a choice.
If you travel a lot, you need a wireless internet service that covers a majority of the country. Even though some providers like Allnet only cover 35 states, they do have agreements with other wireless networks so that you're not left out in the cold. If you travel to Philadelphia, for example, and you are on Allnet, you will have to use Verizon, which is king in the area, but has an agreement with Allnet to let all Allnet customers use their network.
Have You Ever Heard Of This Company?
Since most wireless internet service providers are only ten years old or less, they do a lot of advertising and special deals in order to make up for their lack of experience. You need to ask around at work or trusted friends or online forums what wireless internet service they recommend. You need to beware of fly by night companies. If you have never heard of the company before, no matter how cheap their rates, move on. You can even check the Better Business Bureau to see if your candidate is in any trouble.
What's Their Customer Service Like?
You need to be able to get hold of a human being in order to resolve any problems that you (hopefully won't) have. Being able to get hold of someone fast who makes sense and works with you to get you help is more important than cheap monthly rates. Then only way to test a wireless internet service's customer service is to bite the bullet and call them.
